Web AccessibilityOur Commitment

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

To ensure this, we are committed to complying with the Level AA success criteria of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0).

Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology. While it is not always possible to do so to the letter of each checkpoint, we are continually developing solutions that conform to the spirit of each checkpoint, bringing together a high standard of practicality throughout the website.

In addition, our websites allow guests to identify accessibility features of our property.

- Hotel accessibility features can be seen when viewing a hotel’s website 
Accessible Resort Amenities
 Accessible self-parking located east and west of main entrance 
 Main entrance, lobby and registration desk are wheelchair/mobility device accessible

 Pool and spa lift
 Wheelchair accessible ramps and boardwalk throughout property
 Ground floor accommodations
 Standard routes to the following areas are wheelchair/mobility device friendly:
Guest rooms
Computer station
Fitness center
Boardwalks and path around central lake
Barbecue grilling deck
Swimming pool & spa
Public restrooms
Ice & vending machines

- Room descriptions include accessibility features

Accessible In-Room Amenities
The following amenities may be available upon request.

• Shower chair
• Shower chair
• Grab bars in the bathroom
• Raised toilet seat
• Handicap toilet seat
• Widened entry and interior doors for a wheelchair/mobility device
• Hearing-impaired TTY device
• Emergency visual fire/smoke alarm

Book now or contact a member of our reservations team at (855) 923-8197 for further assistance.

If you have questions or would like to report an issue relating to the accessibility of this website, please contact us.

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